Ecoqara

ECOQARA

PRIVACY POLICY

ECOQARA as responsible for the Website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and other current regulations regarding the protection of personal data, and by Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

ECOQARA undertakes to adopt the necessary technical and organizational measures, according to the level of security of the data collected, so as to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access.

 

Purpose of the treatment.

Your personal data will only be used for the following purposes:
– Carry out the necessary commercial and administrative procedures with website users;
– Send commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, if the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER;
– Respond to queries and/or provide information requested by the User;
– Carry out the provision of services and/or products contracted or subscribed by the User
– Use your data to contact you, both electronically and non-electronically, to obtain your opinion about the service provided and,
– Notify you of changes, important developments of the privacy policy, legal notice or cookie policy.
– Profile and usability analyzes will be carried out.
– The data of clients and/or suppliers will be processed, within the contractual relationship that links them with the person responsible, in compliance with the administrative, tax, accounting and labor obligations that are necessary under current legislation.

You can revoke your consent at any time by sending a letter with the subject “Unsubscribe” to info@ecoqara.com.

In accordance with the LSSICE, ECOQARA does not practice SPAM, therefore, it does not send commercial emails by email that have not been previously requested or authorized by the User. Consequently, in all communications that you will receive from the provider, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except for legal obligation or judicial requirement.

 

Conservation of your data.

Your data will be kept for as long as the commercial relationship with us lasts or you exercise your right of cancellation or opposition, or limitation of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by Judges and Courts or to initiate internal actions derived from improper use of the website. You will not be subject to decisions based on automated treatments that produce effects on your data.

 

Legitimation of the treatment.

The legal basis for the processing of data is your consent granted to carry out the purposes described above, which will be requested at the time of checking the corresponding box when collecting your data. Failure to provide the requested personal data or failure to accept this data protection policy means the impossibility of subscribing, registering or receiving information about the Provider’s products and services. In cases where there is a prior contractual relationship between the parties, the legitimation for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. . In cases where there is a prior contractual relationship between the parties, the legitimation for the development of the administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .

 

Communications.

Any communication sent will be incorporated into ECOQARA’s information systems. By accepting these conditions, terms and policies, the User expressly consents to ECOQARA carrying out the following activities and/or actions, unless the User indicates otherwise:
Sending commercial and/or promotional communications by any enabled means informing users of the activities, services, promotions, advertising, news, offers and other information about the services and products related to the activity.

In the event that the User has expressly consented to the sending of commercial communications electronically by subscribing to the NEWSLETTER, the sending of said communications by electronic means informing the Users of the activities, services, promotions, advertising, news, offers and other information about ECOQARA services and products equal or similar to those that were initially contracted or of interest to the User.

The conservation of data during the periods provided for in the applicable provisions.

 

Official media.

The user is informed that the means enabled by the company to communicate with clients and others affected are the corporate telephone, company mobile phones and corporate email. If you send personal information through a means of communication other than those indicated in this section, ECOQARA will be exempt from liability in relation to the security measures provided by the medium in question.

 

Recipients of assignments or transfers.

ECOQARA does not carry out any transfer or communication of data unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user’s consent. Nor will international transfers of your personal data be made without your prior consent, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be what the provider has at this time. ECOQARA will not transfer the data collected to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation or after obtaining the user’s consent.

 

Rights of interested persons.

As an interested user, you can request the exercise of the following rights before ECOQARA by submitting a letter to the postal address in the heading or by sending an email to info@ecoqara.com, indicating as Subject: “LOPD, EXERCISE OF RIGHTS”, and attaching a photocopy of your DNI or any legally analogous means, as indicated by law.

 

Rights:

-Right of access: allows the interested party to know and obtain information about their personal data undergoing processing.
-Right of rectification or deletion: allows you to correct errors and modify data that turns out to be inaccurate or incomplete.
-Right of cancellation: allows data that turns out to be inadequate or excessive to be deleted.
-Right of opposition: right of the interested party to not have the processing of their personal data carried out or to have it ceased.
-Limitation of processing: entails marking the personal data stored, with the aim of limiting their future processing.
-Data portability: provision of the data being processed to the interested party, so that they can transmit them to another person responsible, without impediments.
-Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects.
As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.
You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (agpd.es).

 

Information we collect:

The data collected by the person responsible is the following:
– Those that users provide through the different services offered on the website.
– Those included in the different forms provided on the website.
– Data collected through “cookies” to improve the browsing experience as reported in the cookie policy.

Refusal to provide the mandatory data will mean the impossibility of responding to the specific request in question. You declare that the information and data you provide us are accurate, current and truthful. We ask that, in the event of a modification, you immediately communicate the same so that the information being processed is at all times updated and does not contain errors.
If you contract the service/purchase the product through our website www.ecoqara.com we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.

 

Social networks.

We inform you that ECOQARA may have a presence on social networks. The processing of data carried out on people who become followers on social networks (and/or carry out any link or connection action through social networks) of the official pages of ECOQARA will be governed by this section. , as well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

ECOQARA will process your data for the purposes of correctly managing your presence on the social network, informing you of the provider’s activities, products or services, as well as for any other purpose that the regulations of Social Networks allow.

The publication of content is prohibited:
– That are allegedly illegal by national, community or international regulations or that carry out activities that are allegedly illegal or contravene the principles of good faith.
– That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general any content that ECOQARA considers inappropriate.
– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, ECOQARA reserves the right to remove, without prior notice, from the website or the corporate social network any content that is considered inappropriate.

Communications sent through social networks will be incorporated into a file owned by ECOQARA and may send you information of interest.

Your data will be kept in the processing records of our ownership as long as its conservation is necessary to meet the purpose that motivated its collection, as well as during the period of attention to possible legal obligations.

You can consult additional and detailed information on Data Protection on our website: www.ecoqara.com:

  • Privacy policy: www.ecoqara.com/politica-de-privacidad
  • Legal Notice: www.ecoqara.com/aviso-legal
  • Cookies policy: www.ecoqara.com/politica-de-cookies

In any case, if you send personal information through the social network, ECOQARA will be exempt from liability in relation to the security measures applicable to this platform, and if the user wants to know them, the user must consult the corresponding particular conditions of the network in question.

 

Blog subscription.

In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the informative blog with update notice and that it will be kept as long as there is a mutual interest to maintain the purpose of the processing. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction. The data will not be communicated to third parties, except legal obligation.

 

Publication of your testimony.

In the event that the user wants to publish their opinion on the website, we inform them that the data provided will be processed to address the proposed suggestions, experiences or opinions regarding the products and/or services to be published on the website and thus be able to help other users. The data will be kept as long as there is a mutual interest to maintain the purpose of the processing and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymization of the data or its total destruction. The witnesses will be published on our website. The only personal information that will be published about the witness will be his or her name.

ECOQARA reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. The use of the Website after said changes will imply acceptance of them.

 

Legislation.

For all purposes, the relationships between ECOQARA and the Users of its telematic services, present on this Website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent for the resolution of all conflicts derived or related. with its use the Courts and Tribunals of Alicante.